Legal
Refund Policy
Last updated: 12 November 2026
Our products are digital files delivered instantly, so we can't take them back once downloaded. But we want you to be happy with what you bought.
If something is wrong
If a file is faulty, won't open, or isn't what the product page described, email [email protected] within 30 days of purchase with your order ID. We'll send a working file or refund you in full.
Bought the wrong product?
If you bought a product by mistake, or bought a single product and then the program that includes it, contact us within 14 days and we'll sort it out with a refund or upgrade credit.
How refunds are paid
Refunds go back to the original payment method through Payhip. It can take 5–10 business days for the money to show up, depending on your bank.
This policy does not affect your statutory rights as a consumer.